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HUD Payment Error Rate Rising Despite EIV

The Department of Housing & Urban Development's payment error rate has risen from 3.9% in fiscal 2012 to 4.3% in fiscal 2013, according to the housing-related page on The increase came even though housing agencies are accessing HUD's Enterprise Income Verification system (EIV) at high rates: 97.2% of housing managers were able to access EIV as of the latest data, beating HUD's fiscal 2014 goal of 95%.


EIV is a requirement: housing managers and agents must start here to reduce improper payments. But EIV is based on new hire reporting that's at least a month old, and quarterly wage data reported by employers. The income data is, at best, many months old.

You need fresher data to better insure the proper benefits are getting to those that deserve them. To accomplish this goal, you need data from an independent source based on the latest paychecks your beneficiaries receive. That's The Work NumberŪ: employment and income data direct from over 3,800 employers, representing more than one-third of the working population. And the data is updated each time those employers process payroll.

In seconds you can check for data based on a resident's or applicant's SSN. The information helps confirm what's been reported as accurate and also allows you to uncover unreported income.

To discuss how we can support you goal of improved program integrity, please send us an email to with "program integrity housing" in the subject line.

Newsletter: October 2014

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